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GDPR Compliance

Last updated: June 2026

1. Our Commitment to Data Protection

vibrant-basin is committed to ensuring that your personal data is protected and handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we comply with these regulations and your rights under the law.

2. Data Controller

vibrant-basin acts as the data controller for personal data collected through this website and during the provision of our services. We are responsible for determining the purposes and means of processing your personal data.

Contact details:
vibrant-basin
47 Greenfield Business Centre
Manchester, M4 5FH
United Kingdom
Email: [email protected]

3. Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. The lawful bases we rely upon include:

  • Consent: You have given clear consent for us to process your personal data for one or more specific purposes.
  • Contract: Processing is necessary for the performance of a contract to which you are party, or to take steps at your request prior to entering into a contract.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.

4. Your Rights Under GDPR

Under the UK GDPR, you have the following rights:

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. This information is provided through this notice and our Privacy Policy.

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving your request.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

5. How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to your request within one month, though this may be extended by two further months if your request is complex.

6. Data Security Measures

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing personal data, including:

  • Encryption of personal data where appropriate
  • Regular testing and evaluation of security measures
  • Staff training on data protection and security
  • Access controls to limit who can view personal data

7. Data Breach Procedures

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

8. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

9. Updates to This Notice

We may update this GDPR notice from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.